Business Growth Newsletter #198 -Tipping, Life Satisfaction, Memojis

Sales and marketing Newsletter

Quick notes to help you grow your business in less time with less effort. . . sometime next week.

In this issue:

– Techniques for FIT
– Being Human
– Random Stuff

Techniques for FIT

  • Re: tipping. Last week a study on Uber riders showed 60 percent of riders never tip. On the flip side, 1 percent always tip. Take this as a reminder it doesn’t take much effort to be in the 1% of something, but it does take consistent effort.
  • Ever pick up the bill for no reason? Comedian Deon Cole does a bit on picking up the check that made me laugh. Next week, just grab the check. I’m sure it all evens out in the end, but even if it doesn’t, you’ll feel like you did something.

  • Bring an end to your week by wandering around and giving everyone still there, and I do mean everyone, an unsolicited compliment. Then go home. Your work is done.
  • Unexpected feedback on routine parts of the work your people do is management. Unexpeted POSITIVE feedback on routine work, on the other hand, is rare and carries a lot of power. Try it early next week.

Being Human – Satisfaction

“The culture of a workplace – an organization’s values, norms and practices – has a huge impact on our happiness and success.” Adam Grant


I have a rambler for you this week because last week we had a movie night, watching “The Laundromat,” a star-studded tale featuring the infamous Panama Papers leak. It reminded me of a short email exchange with Professor Adam Grant about the definition of success, how we talk about happiness, and how to measure life satisfaction. These events and the “Inside Bill’s Brain” show on Bill Gates has me reflecting on happiness/success/satisfaction and money because, man, up to the moment they were caught, those Mossak Fonseca guys had to be pretty satisfied with where they were in life, right? I have no idea if they considered themselves happy but I assume they thought they were successful.

The research tells us happiness in the USA doesn’t increase much past $70K in income. The life satisfaction people tell us the more money we make, the more satisfied we are with our life – there’s no upper limit. The success crowd says it’s a mix of earnings and job achievement so optimize for that. Who’s right?

I don’t know but my gut tells me it’s implied in Prof. Grant’s quote up top. Your environment has a big effect on your behaviors. We tend become the things we see every day. Knowing that, if you have an idea of what it is you want from life, make it easier to get there by building your individual culture with that in mind.

We’ll meet up and compare notes later.

Random Stuff


That looks nothing like you. 


I updated my iphone last week and started playing with the Memoji thing. My bride wasn’t impressed which made it all the more fun to play with.

There isn’t a day that goes by without my email/text/social media being filled with emoji’s, Bitmoji’s, memes, animated gifs, etc but I have the sneaking suspicion I don’t use these communication tools correctly. . .

Then I heard this story:

Ellipses and emoji: How age affects communication at work

Now I have proof. I have no idea what’s going on. . .


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