"It’s not what you look at that matters, it’s what you see." – Henry David Thoreau”

I had the privilege of participating in a session with Richard Citrin Ph.D. discussing his ideas on building resilience in your organization as a competetive advantage. One of the things he said that stuck with me is the idea that the origin of stress is defined differently between bosses and their employees. While the boss thinks of stress as something that comes from work-life balance, their employees define the origin of stress as management being unclear about priorities, affecting their workload.
Is dealing with employee stress as simple as being clear about priorities and goals?
Another session I attended was with Donna Brighton and she showed us the Relay Race of Change. A concept that illustrates the origin of an idea: it starts with the boss, who noodles on it, then puts a plan in action pushing it to the manager. The manager takes a moment to internalize the idea, plans a course of action, and then relays it to the employee. Here's the thing, by the time the plan gets to the employee, the idea is old news to the boss who is on to the next great idea.
And just like that, you have stress.
Next week, catch yourself before promoting your next idea and ask a couple of questions. By talking about this idea, will any of your listeners think, "this doesn't match what they said before?" What can be done to align this new idea with existing priorities?
Perception is reality and your brain builds perceptions by stacking experiences and moods. Check your people's perceptions.
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