"Many bog down in the messy middle, but some thrive."

Earlier this summer, the Wall Street Journal had a good essay/article about dealing with change, "Learning to Conquer Life’s Crises," and I was reminded of it while reading about the speed at which we consumers are adopting to new ways of consuming.
In the essay author Bruce Feiler describes how those that struggle with change tend to be less flexible and therefore, less resilient. His studies show that for most people, things do get better over time, but to get through the pain of change you need to plan for flexibility.
This is what we preach for business strategy and business plans too. Right now I'm working with a leadership team growing impatient with my focus on their vision and how they will to provide value to clients at that time. "We need to know what to do now," they say, and we'll get there, I reply. They will emerge with a plan that is flexible, makes their people stronger, and allows the company to successfully deal with change faster than their competitors.
Things change. When it happens, there are elements of change our companies are great at, and elements we struggle with. Knowing where we want to emerge helps speed up the time scraping the bottom of our adoption curve:

This is what we want our organization to do:

But the best way to speed through change is to plan on wallowing into the depths for a short time:

Change happens. Plan for it.
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