"And though she be but little, she is fierce." – W. Shakespeare

The I in the concept of F.I.T. is Individual Strengths. (It's truer to say the I stands for "self-identified individual strengths" but FS-IIST doesn't spell anything, so you get I.) The practice of using Individual Strengths starts with getting your people to use a tool like the VIA Survey of Character Strengths to self-identify their strengths. This tool has the user rank 24 character strengths against one another, and we ask them to share the top 5 with their manager.
The manager is cautioned against making judgments about what these self-identified strengths mean. Their first job is simply to get confirmation that the survey taker/team member thinks the results are accurate. If the manager doesn't hear, "Yes, I think it's right," or "It's pretty accurate," or a similar sentiment the tool won't work for the purpose I'm about to describe. The manager needs to get their team member to verbalize the results are accurate. (it's extremely rare for them to disagree – after all, they're the ones who took the survey!)
Once the manager has verbal agreement, they have a powerful tool at their disposal which will lead to team members exhibiting higher job satisfaction, increased productivity, and a greater chance of recruiting new employees to the firm.
Here are some ways your managers can use the tool:
- During training, ask the employee how they might use their strengths to complete the tasks being described.
- When it comes time to troubleshoot sub-par results, ask the employee to brainstorm what they need to do to utilize their strengths to improve.
- At the time employees are recognized for a job well done, have your manager find evidence of the employee's strengths at work, pointing out how the manager thinks it helped generate such great results.
It sounds simple, because it is. We like using our strengths. Your firm has the flexibility for employees to flex their strengths while achieving the outcomes you need. Let their self-identified individual strengths work for you.
Good stuff.
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