Will it really fall apart?
I'm visiting with a business owner who just took on a big growth project and is being forced to disconnect from the business for a week. I ask if he's concerned about being absent at such a critical time and he said, "Not really. It's not going to fall apart."
I look at him, we pause, and say together, ". . .or it might."
When your business grows, you're going out on a wire to get to the next size and you're exposed. I've used the hermit crab analogy before, and it's being played out in real time with this man's business.
The hermit crab analogy is that when a hermit crab grows, it has to leave its shell and move to the next larger shell, but in the between time, it's an unwrapped tasty-treat for a predator. To get to the next bigger shell, to get to a spot where our business owner is more recognizable, has fewer competitors, and offers more value to customers, he needs to leave his current shell. He made a huge investment, hired many new faces, is selling to new customers, and he's exposed.
My friend will probably make it to the next size, but many businesses don't. A polling executive told me that only 25% of small to mid-sized businesses are looking to grow. There's a reason. You're exposed.
While you're out there, you still need to take care of yourself and you have twice as much incentive to buid the skills of your people. So, be absent every once in a while. It won't fall apart.
Or it might.
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