Google Helpouts – Trying New Things Have you bumped into Google’s new Helpouts? It’s a place where you can get “Real help from real people in real time”. I bumped into it when investigating a Teaching English as a Foreign Language concept for a client. I signed up and added a listing. Featuring my Tap […]
3 Chambers Pivot Customer Service Secrets At its core, there are 3 places you can look for new business: new customers, existing customers and inside your customer service efforts. While 2 and 3 sound alike, one is a sales driven effort and the other is a company mindset. I want to give you a peek […]
The Process of Growth “We’ve managed pretty consistent growth up to this point.” “Then why am I here?” “Because you come highly recommended and I’ve heard you can help us.” It’s true. I can help.
Writing That Book Taking the time to look through archived emails is a fascinating process. Your mind sees little trends pop up here and there and in my case there is an unhealthy relationship with Amazon and a two groups of questions I get peppered with. One group revolves around starting a business and the […]
Local Facebook Ad Idea for Marty As a dedicated reader of the CPI newsletter, I owe it to Marty to come up with an idea that he can use in his business. Mind you, my knowledge of your business is superficial at this point but here is the situation as I see it.
The Nature of an Advantage As the middle child’s high school basketball season builds to the post season, the question of fairness has come up from time to time. While this conversation often centers on the question of a child’s playing time or standing with the coach, my mind tends to wander. . . and […]
A Conference Call in Real Life When Rex enters, it’s like they were looking into my daily life.
Small Business and Big Business Focus – the Barbell As work continues on the Sales Training Weekly course and the Tap the Hidden Job Market course, I’ve been relying on a visual that may help you define the focuses and challenges of small businesses and larger businesses. For this illustration, I’m defining small business as […]
The First Step in Communicating Effectively: Define Terms Do you remember that Barbie incident from the 90’s where the talking Barbie says, “Math class is tough!”? Whenever the topic of inter-departmental communication comes up, her little talking voice chimes in with “communicating is tough!” It is. I’m here to help you with an ancient process: […]
Your Very Own Customer Testimonial Template One of the most powerful tools in your business development toolbox is Testimonials. Why are testimonials so powerful? Let’s summarize a concept from Dr. Robert Cialdini the author of Influence: The Psychology of Persuasion: People will do things that they see other people are doing. A testimonial helps because it lets […]
Companies hire me to help them speed up growth. I do that by helping them design sales practices that fit their size, disposition and unique culture.
Call and find out what that looks like for your organization.
1642 N 53rd St
Omaha, NE, United States
(402) 281-2785
pivot@chamberspivot.com
A short note every Friday afternoon with tips on getting more done in less time. . .next week.