3 Lessons from The Legend of Mad Gringo I’m almost done. This last part is the painful part for me. It’s like driving your kid to school for the first time and you’re thinking “did I do this? does she know that? what’s going to happen when?” as the blocks roll by. I’m doing that to the […]
Where’s the data hiding? Car shopping. I don’t think the process has changed much in 30 years. Sure, the internet came along and made it easier to put off walking on the lot, but you still end up having to go there, test drive and get invited back to the office “to talk.” Last month we went […]
Rent a Brain 160 Characters At a Time You may find this worth noting. I have a couple of mentees that are easily under 30 years old and there’s an interesting dynamic taking place. They like to text.
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Into the Mailbag – A Pricing Question It’s been a while since I dug into the mailbag looking for a trend. So while the house is quiet, let me bring up a topic that’s incredibly consistent. Pricing. From the freelancer looking for advice on hourly rate to the vendor quoting a price that ends on […]
Greg Chambers updates you after 2 years of solo consulting It’s been two years since I started Chambers Pivot Industries, and it’s time for another update. Last year I sent a list of “The 3 Most Surprising Lessons” from my first year of consulting. (If you missed that, the abridged version: – the word “consultant” has […]
How To Spend More Time With Your Clients Your top people aren’t spending enough time with customers. I was reading a report on activities that professionals can outsource to assistants. Included in that list were activities such as: Reports for clients Correspondence with clients Time Tracking Billing preparation Internal database updates Monitoring workflow Advising clients of […]
3 Things to Know About Mailing Lists Last Thursday I had coffee with a local entrepreneur that I consider to be one of the most creative marketing minds I’ve ever met. He was describing a new idea and the conversation drifted to promoting this idea and the topic of lists. As in “sales leads” or […]
Tax Time – Where did the money go? I’ve about had my fill of infographics but when they work, they work. Check this one out from nationapriorities.org – Where did your 2013 tax dollars go?
3 Chambers Pivot Customer Service Secrets At its core, there are 3 places you can look for new business: new customers, existing customers and inside your customer service efforts. While 2 and 3 sound alike, one is a sales driven effort and the other is a company mindset. I want to give you a peek […]
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